100% Money-Back Guarantee

If your IDP is rejected, you get a full refund. No questions asked. That's our promise.

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Accepted everywhere, or it's free

We are so confident in our International Driving Permit that we back every purchase with an ironclad guarantee. If a border control officer, car rental agent, or traffic authority rejects your IDP for any reason, we will refund 100% of your purchase price.

"We've processed over 1 million IDPs and have a 99.7% acceptance rate. But on the rare occasion it doesn't work, we make it right — immediately."

— IAA Customer Protection Team

How the Guarantee Works

Getting a refund is simple and hassle-free

1

Contact Us

Reach out to our 24/7 support team via email, phone, or our contact form. Tell us what happened and we'll handle it.

2

Provide Evidence

Share a photo or brief description of the rejection. A simple email or screenshot is usually all we need.

3

Get Refunded

We process your full refund within 5-7 business days. The money goes back to your original payment method. That's it.

What's Covered

  • Rejection by any border control or customs authority
  • Rejection by any car rental company (Hertz, Avis, Enterprise, etc.)
  • Rejection by traffic police or law enforcement
  • Rejection due to translation or formatting issues
  • Both Digital and Print + Digital plans are fully covered
  • Full refund of your complete purchase price

What's Not Covered

  • If you don't present your original driver's license with the IDP
  • If your domestic driver's license is expired or invalid
  • If you use the IDP in a country where it's explicitly excluded
  • If you provide false or incorrect information in your application
  • Change of mind after the IDP has been issued and delivered

Your Purchase Is Protected

Multiple layers of trust and security

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Secure Payment

Powered by Stripe with PCI compliance

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SSL Encryption

256-bit encryption protects your data

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Money-Back Guarantee

Full refund if your IDP is rejected

99.7% Acceptance

Trusted by 1M+ travelers worldwide

Guarantee FAQ

Yes, absolutely. This is not a marketing gimmick. If any authority or agency rejects your IDP, we refund 100% of your purchase. We've been offering this guarantee since day one because we stand behind our product.
We process refunds within 5-7 business days after receiving your claim. The time for funds to appear in your account depends on your bank or payment provider, but we initiate the refund immediately upon approval.
We keep it simple. A photo of the rejection notice, a brief written description of what happened, or a screenshot of a rental denial email is usually sufficient. We don't make you jump through hoops.

Try it risk-free

With our 100% money-back guarantee, you have nothing to lose and everything to gain. Apply in 8 minutes.

Start Your Application Now